Customer satisfaction 2025 – Moonway praised for smooth cooperation

The results of the 2025 customer satisfaction survey send a strong message: Moonway’s customers are highly satisfied with the cooperation. The survey was conducted in collaboration with Innolink and aimed to assess customer experiences as well as identify development needs for the future.

The responses highlighted, in particular, the effortless and reliable cooperation with Moonway. Based on customer feedback, Moonway’s key strengths are operational reliability, ease of collaboration, and personalized, flexible service.

We would like to warmly thank everyone who took part in the survey. The feedback we received is extremely valuable to us and provides important support for the continuous development of our operations. Our customers’ experiences help us strengthen our services and ensure that we can continue to meet your needs in a reliable and flexible manner.

It is especially encouraging to see that our investments in quality, safety, and smooth cooperation are reflected positively in customer experiences. Building on these strengths, we will continue to develop Moonway’s operations in the years to come.